Monday, September 3, 2012
Employee engagement is a special skill that every successful leader has. If you engage your employees to be enthusiastic about your brand and your company you will have enthusiastic customers to spread the word about your brand. Excited customers do word of mouth advertising for you without asking. So you want to really engage your employees to be more productive and more positive in their interactions with your customers. Communicating is one skill but you need to do more than communicate when it comes to employee communication. You need to really engage them in your communications. Your employees act as your brand ambassadors so be sure to prepare them well.